Privacy Policy
Effective Date: 02/15/2026
Sentinel Marketing (“Sentinel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
1. Information We Collect
We may collect the following information when you interact with our website, forms, advertisements, or services:
Name
Email address
Phone number
Company name
Appointment details
Messages or information you submit through forms or chat
Website usage data, including IP address, browser type, device information, pages visited, and referring sources
Cookie and tracking data through analytics and advertising tools
2. How We Use Your Information
We use your information to:
Respond to your inquiries
Contact you about our services
Send appointment confirmations and reminders
Send service-related updates
Send SMS and email communications you have opted into
Improve our website, advertising, and services
Maintain internal records and reporting
3. SMS Communications
If you opt in to receive SMS messages from Sentinel Marketing, you may receive text messages related to:
Responses to your inquiries
Appointment confirmations and reminders
Service updates
Follow-up communications
Marketing and promotional messages, where permitted by your consent
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us at [support email].
4. SMS Consent and Mobile Information
SMS consent is not shared with third parties or affiliates for their marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This type of mobile-data-sharing statement is commonly required in A2P reviews and is one of the items your screenshot shows as missing. GHL also flags SMS opt-in details and mobile info sharing statements in privacy reviews.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to understand website usage, improve performance, and measure marketing effectiveness. These technologies may collect information about your device, browser, and interactions with our website.
6. How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights and Choices
You may:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information where applicable
Opt out of marketing emails by using the unsubscribe link
Opt out of SMS messages by replying STOP
To make a request, contact us at ethan@sentinelmkg.com.
8. Third-Party Services
We may use third-party platforms and service providers to operate our website, forms, scheduling, analytics, CRM, messaging, and advertising. These providers may process your information on our behalf in accordance with their own terms and privacy practices.
9. Children’s Privacy
Our website and services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have questions about this Privacy Policy, contact us:
Sentinel Marketing
Email: ethan@sentinelmkg.com
Website: https://www.sentinelmkg.com
Mailing Address: 825 S Hill st, Los Angeles CA 90014